The most reliable way to stop no-shows is layering three protections together: require a deposit at booking, save a card on file, and send automated text reminders before every appointment. Goldie does all three in one place. Clients who have paid a deposit and received a reminder show up at dramatically higher rates, and if someone still doesn't appear, you can charge the no-show fee directly to their saved card without any additional contact.

Yes, and it matters more than most stylists realize: research shows roughly half of all appointment bookings happen outside business hours, meaning clients who can't self-book when they think of it often don't book at all. Goldie gives every hairstylist a personalized online booking page that clients can reach from Instagram, Google, or a direct link, with no app download or account creation required. 

Goldie app’s client management feature stores a complete profile for every client, including private notes, appointment history, product preferences, allergies, and a personal photo gallery of past work. You can add a color formula directly to a client's notes and reference it before every appointment. When a client comes back six months later, you're not guessing: everything you recorded is right there before you pick up a brush.

Booth renters need their own independent booking and payment setup because they can't run their income through the salon owner's system. Goldie is built for exactly this: each stylist has their own account, booking page, and payment processing at a flat 2.6% + $0.30 per transaction, with no commission on bookings and no separate POS hardware required. Tap to Pay turns your phone into a payment terminal, and funds land in your account on the same day.

To get clients to book directly from Google, your salon software needs to be a verified Reserve with Google partner, and you can't add the "Book Now" button manually. Goldie is one of those verified partners. Connect your Goldie account to your Google Business Profile in the app settings, and Google adds a live booking button to your listing on both Search and Maps.

Yes. Goldie's team management gives every staff member their own calendar, services, availability, and login, all visible from a single owner account. Clients can book with a specific stylist through your shared online booking page, and you can control what each team member can see or do in the app through permission settings.

Sending a client intake form before a color consultation or first appointment saves time in the chair and helps you catch allergies, chemical history, and style preferences before the visit begins. Goldie's client forms feature lets you build custom intake forms that clients fill out when booking online, so the information arrives before they do.